The VIAGS Customer Appreciation Event 2023 took place on December 22-23/2023, in Cam Ranh, Khanh Hoa - a beautiful coastal city, bringing joy and significance by connecting nearly 100 domestic and international airlines through unique cultural exchanges.
This annual event, highly anticipated not only by VIAGS employees but also by VIAGS customers and partners, provided an opportunity for reflection on the memorable journey of 2023. It celebrated the successes and joys achieved, expressing gratitude to the valued partners and customers of VIAGS.
With the theme "Light of Belief, Shining Happiness," the event portrayed a vibrant picture of happiness and love that VIAGS received from the dedication of its employees and the companionship of customers and partners. It also underscored a strong commitment to sustainable development and continuous enhancement of VIAGS service quality every day. The journey of VIAGS still holds many wonderful prospects, promising to shine even brighter with the nurturing of trust each day.
Every safe flight represents a moment of happiness in VIAGS' service journey. In 2023, over 114,000 joyous flights took off, fueled by the trust and appreciation of esteemed customers and partners. The response was a 100% service delivery with international standards, ensuring absolute safety for all flights, demonstrating respect and attentiveness for all flights of Party and State leaders. Additionally, VIAGS earned the trust of five new airlines, receiving numerous commendations from organizations both domestic and international.
Beyond winning the trust of customers and international aviation organizations, VIAGS, with tremendous effort in 2023, achieved a 100% profit plan and outstanding performance in all business production indicators, solidifying its position as the number one ground service provider in Vietnam.
Under the sparkling lights and festive atmosphere of "Light of Belief, Shining Happiness," the VIAGS customer appreciation event surpassed a mere expression of gratitude. It provided a comfortable space for customers to relax, socialize, and share emotions after challenging workdays. The highlight was the vibrant performances, including traditional Vietnamese Ao Dai “traditional costume” shows. For the first time, VIAGS airlines representatives turned amateur models passionately rehearsed and collaborated on stage within a few hours. Their enthusiasm and love for VIAGS resulted in a spectacular Ao Dai performance dedicated to the beloved customers and VIAGS.
Though the event has concluded, its echoes persist! The cherished and trusted relationship with customers serves as motivation for VIAGS to persistently strive for the best for its employees and beloved customers. Together, they contribute to a journey filled with joy and radiant happiness.
Let's join VIAGS in reviewing the beautiful moments of the recent event:
Representatives of the VIAGS' Board of Directors and VIAGS' staff wamly welcomed guests to attend the event.
Panoramic view of the event space.
Mr. Nguyen Xuan Phuc - Member of the Party Executive Committee of Vietnam Airlines Corporation, Secretary of the Party Committee - Chief Executive Officer of Vietnam Airport Ground Services Company Limited (VIAGS) delivered the opening speech of the event.
Mr. Dang Ngoc Hoa - Chairman of Vietnam Airlines and Mr. Nguyen Xuan Phuc - Chief Executive Officer of VIAGS and special guests shared a toast and celebrated the event.
A sublime and satisfying moment with the Ao Dai performance by representatives of VIAGS' airline customers.
A vibrant and cheerful music space welcomes the Christmas and New Year.
The event is also an opportunity for VIAGS to share and interact closer with esteemed customers.
In addition to the Appreciation Night took place on the evening of December 22, 2023, the Life Puppets Show and Golf Day on December 23, 2023 also brought a lot of laughter and relaxation to esteemed guests.